Who can help me choose a health insurance provider?
If you want to find out how to get into the health insurance system, Unabhängige Patientenberatung Deutschland (UPD) (Independent Patient Counselling Service Germany) can give you free advice. They have counselling centres all over Germany and a helpline.
You can ask questions about health insurance, but also health-related, medical or legal questions.
The patient counselling service offers helplines in several languages:
UPD helpline (free of charge from all networks, including mobile phones):
German (Mon to Fri 8.00 am to 10.00 pm): 0800 0 11 77 22
Turkish (Mon to Sat 8.00 am to 6.00 pm): 0800 0 11 77 23
Russian (Mon to Sat 8.00 am to 6.00 pm): 0800 0 11 77 24
Arabic (Tues 11.00 am to 1.00 pm, Thurs 5.00 pm to 7.00 pm): 0800 33 22 12 25
www.patientenberatung.de
If you would rather speak to someone from UPD face-to-face, you can make an appointment by calling the freephone number 0800 011 77 25.